Common Issues and problems
Understand what you do when you find an unexpected error using Glotio
9 articles
Written by Support Glotio and Sara Papa
Solution of frequent errors
Here you can find a short list of the most common errorsWritten by Support Glotio. Updated over a week ago
Failed to connect to your shop
Troubleshooting connection errors between Glotio and your storeWritten by Support Glotio. Updated over a week ago
How to get the APIKEY and other debugging information from the Glotio module
I have updated / canceled and reinstalled PrestaShopWritten by Sara Papa. Updated over a week ago
Error: ISO change in a translated language
Error when you change the ISO code of a languageWritten by Sara Papa. Updated over a week ago
Error changing the web URL
I had to change the URL of the store online and now Glotio does not connect to my store anymore. What should I do?Written by Sara Papa. Updated over a week ago
Error: Default language changed, translated language deleted
I have changed/deleted a language translated with Glotio in my shop and now there is an error. What should I do?Written by Sara Papa. Updated over a week ago
Error: I have translated/updated a language but there is an untranslated text
Find out why Glotio has not translated a textWritten by Support Glotio. Updated over a week ago