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Common Issues and problems
Common Issues and problems
Understand what you do when you find an unexpected error using Glotio
9 articles in this collection
Written by
Support Glotio
and
Sara Papa
Solution of frequent errors
Here you can find a short list of the most common errors
Written by
Support Glotio
Updated over a week ago
ISO change in a translated language
Error when you change the ISO code of a language
Written by
Sara Papa
Updated over a week ago
Failed to connect to the API
Troubleshooting connection errors between Glotio and your store
Written by
Support Glotio
Updated over a week ago
Error changing the web URL
I had to change the URL of the store online and now Glotio does not connect to my store anymore. What should I do?
Written by
Sara Papa
Updated over a week ago
How to get the APIKEY and other debugging information from the Glotio module
I have updated / canceled and reinstalled PrestaShop
Written by
Sara Papa
Updated over a week ago
Error: Default language changed, Remote language deleted
I have changed/deleted a language translated with Glotio in my shop and now there is an error. What should I do?
Written by
Sara Papa
Updated over a week ago
Error: I have translated/updated a language but there is an untranslated text
When there is a missing translation
Written by
Support Glotio
Updated over a week ago
Bug fix: there are no translatable languages in your store or there is one only language
This error occurs when it is not possible to translate any of the languages that you have in your store.
Written by
Sara Papa
Updated over a week ago
PrestaShop
Connection error due to reinstalling or updating your CMS/WP version
I had to uninstall my platform and now Glotio does not connect to my store anymore. What should I do?
Written by
Sara Papa
Updated over a week ago