Glotio

When you install a language in your shop, Glotio recognises the ISO of the language you have set.

PrestaShop allows you to differentiate the languages depending on the ISO code: for example, EN-US and EN-GB are differentiated by the ISO but in terms of translation they are exactly the same English language. 

When you translate a language with Glotio, we recommend that you do not make any changes to the configuration in your shop. Glotio only recognises the set ISO.

If after having translated with Glotio,<b> you change the ISO </b>of one or more languages in your shop,<b> the system will give you an error</b> and it will be impossible to continue using Glotio.

To solve the problem, please reset the code as before or <a href="https://glotio.com/en/support/#abrirticket" rel="nofollow noopener noreferrer" target="_blank">contact us</a> to give us more details and solve your problem.

For more information, we recommend reading these articles:

<a href="http://help.glotio.com/en/articles/4592016-how-to-delete-languages-in-your-store">How to delete languages in your store</a>

<a href="http://help.glotio.com/en/articles/3532834">Troubleshooting common errors</a>

<a href="http://help.glotio.com/en/articles/4179534-troubleshooting-connection-errors-between-glotio-and-your-store">Troubleshooting connection errors between Glotio and your store</a>

<a href="http://help.glotio.com/en/articles/4591153-how-to-get-the-apikey-and-other-debugging-information-from-the-glotio-module">How to get the APIKEY and other debugging information from the Glotio module</a>

<a href="http://help.glotio.com/en/articles/4757379-error-changing-the-web-url">Error changing the web URL</a>

<a href="http://help.glotio.com/en/articles/6758710-how-to-install-a-language-selector">How to install a language selector</a>

Error: ISO change in a translated language

How to delete languages in your store

More articles that can interest you:

Troubleshooting common errors

Troubleshooting connection errors between Glotio and your store

How to get the APIKEY and other debugging information from the Glotio module

Error changing the web URL

How to install a language selector