If you have configured the PrestaShop multi-shop, it's not possible to use Glotio. Glotio doesn't support this kind of shop and we don't allow to sign up in order to avoid future errors. For this reason, when you try to sign up, it appears en error message: We have detected that your shop is a multishop. We currently do not support these types of shops. Read the FAQ for more information.

We are very sorry for the inconvenience.

If you need any other help, contact us.

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