Glotio

The source language in Glotio is the language from which translations are made. This is important because Glotio understands that the content of your website has been entered in that source language.

If, after having translated one or more languages, you made a mistake or deleted/changed the<a href="http://help.glotio.com/en/articles/3448195-the-source-language-is-your-default-language-in-prestashop"> source language</a> in your shop, or you changed anything in the settings of a translated language (the ISO or the ID for example) on your platform, Glotio will return a blocking error. This avoids serious errors in the functioning of Glotio.

WARNING: deleting languages ​​in your platform does not restart the <a href="http://help.glotio.com/en/articles/3442198-first-translation-for-free-to-the-1st-language">promotion </a>and generates connection problems

Please <a href="https://glotio.com/en/support/" rel="nofollow noopener noreferrer" target="_blank">contact us</a> in this case, so that we can solve your problem.

For more information, we recommend reading these articles:

<a href="http://help.glotio.com/en/articles/4592016-how-to-delete-languages-in-your-store">How to delete languages in your store</a>

<a href="http://help.glotio.com/en/articles/6758710-how-to-install-a-language-selector">How to install a language selector</a>

<a href="https://glotio.com/pricing/?lang=en" rel="nofollow noopener noreferrer" target="_blank">Prices</a>

<a href="http://help.glotio.com/en/articles/3532834">Troubleshooting common errors</a>

<a href="http://help.glotio.com/en/articles/4179534-troubleshooting-connection-errors-between-glotio-and-your-store">Troubleshooting connection errors between Glotio and your store</a>

<a href="http://help.glotio.com/en/articles/4591153-how-to-get-the-apikey-and-other-debugging-information-from-the-glotio-module">How to get the APIKEY and other debugging information from the Glotio module</a>

<a href="http://help.glotio.com/en/articles/4757379-error-changing-the-web-url">Error changing the web URL</a>

I have changed/deleted a language translated with Glotio in my shop and now there is an error. What should I do?

Error: Default language changed, translated language deleted

WARNING: deleting languages in your platform does not restart the promotion and generates connection problems

How to delete languages in your store

How to install a language selector

Prices

Troubleshooting common errors

Troubleshooting connection errors between Glotio and your store

How to get the APIKEY and other debugging information from the Glotio module

Error changing the web URL