The source language in Glotio is the source language from which translations are made. This is important because Glotio understands that the content of your website has been entered in that PrestaShop source language. Glotio only recognizes the ISO set.

If, after having translated one or more languages, you have made a mistake and deleted/changed the source language in PrestaShop or any other language (or you changed its ISO code), after having translated it with Glotio, the system will give you an error and it will be impossible to continue using it.

WARNING: deleting languages ​​in Prestashop does not restart the promotion and generates connection problems

Please contact us in this case, so that we can solve your problem.

For more information, we recommend reading these articles:

How to add a language to your store

How to delete languages in your store


Troubleshooting common errors

Troubleshooting connection errors between Glotio and your store

How to get the APIKEY and other debugging information from the Glotio module

Error changing the web URL

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